GENERAL INFORMATION
TAM title: Strengthening the quality management system at institutional and national levels
Type of Event: Seminar
Modality: Online
Country: Moldova
Dates: 12 – 13 December 2024
Participants: About 90 representatives of higher education institutions from Moldova, Ministry of Education, Culture and Research, National Agency for Quality Assurance in Education and Research etc.
THEMES COVERED
- Quality assurance of higher education - experience of the European Network for Quality Assurance in Higher Education
- QA activities and their methodologies in the EEES (focus on different education levels, particularly on master and doctoral levels).
- Development and implementation of an effective internal quality assurance management system in the universities
Improving the quality of teaching and learning - crucial importance for the implementation of new developments/tendencies in the EEES
Quality assurance and e-learning
Quality assurance of micro-credentials
KEY OUTCOMES
During the workshop, participants:
- Explored methodologies for quality assurance activities across European universities, with a focus on master’s and doctoral programs.
- Received with comprehensive information on the new developments and tendencies in the EHEA.
OVERVIEW
The seiminar focused on strengthening the understanding and implementation of Quality Assurance (QA) in higher education at both institutional and national levels. Organised over two consecutive days, the event aimed to explore international and European experiences in QA management systems, accreditation processes, and best practices.
The TAM provided participants with an opportunity to analyse the ENQA framework and compare different QA models—such as programme-level and institutional accreditation, as well as subject-specific and multidisciplinary approaches. Discussions addressed the types and duration of accreditation decisions, the role of ministries in their implementation, and the impact on students enrolled in non-accredited programmes.
Participants also examined the specificity of QA systems at various education levels, including master’s and doctoral studies, and reviewed European institutional practices in QA management. The event facilitated the exchange of international experiences, identification of best practices, and reflection on strategies for improving institutional QA frameworks in line with European standards and principles.
ENHANCING IMPACT: PROPOSED NEXT STEPS
Continuous optimization of processes related to quality management at institutional and national levels
Strengthen collaboration with the labour marketto develop microcredit programs microcredit programs
RESOURCES AND BACKGROUND MATERIAL
- Harvey, L. (2004–2025).
Analytic quality glossary. Kingston upon Hull: Quality Research International. Available at: https://www.qualityresearchinternational.com/glossary/index.htm#c - Haut Conseil de l’évaluation de la recherche et de l’enseignement supérieur (Hcéres) (2023).
Institutional evaluation frameworks: Design and review processes among the agencies of the Quality Audit Network (Trends in quality audits 2023). Paris: Hcéres. Available at: https://www.hceres.fr/sites/default/files/media/files/institutional-evaluation-frameworks-design-and-review-processes-among-the-agencies-of-the-quality-audit-network.pdf - European Association for Quality Assurance in Higher Education (ENQA) (2024).
QA-FIT policy brief: Ensuring quality assurance that is fit for the future. Brussels: ENQA, September 2024. Available at: https://www.enqa.eu/publications/qa-fit-policy-brief/ - Agència per a la Qualitat del Sistema Universitari de Catalunya (AQU Catalunya) (2016).
Framework for the ex-ante assessment, monitoring, modification and accreditation of recognised university degrees. Barcelona: AQU Catalunya. Available at: https://www.aqu.cat/en/doc/Universitats/Metodologia/Framework-for-the-validation-ex-ante-assessment-monitoring-modification-and-accreditation-of-recognised-degrees - Agència per a la Qualitat del Sistema Universitari de Catalunya (AQU Catalunya) (2023).
Guide to the design, validation and modification of recognised bachelor’s and master’s degree programmes. Barcelona: AQU Catalunya. Available at: https://www.aqu.cat/en/doc/Universitats/Metodologia/Guide-to-the-design-validation-and-modification-of-recognised-bachelor-s-and-master-s-degree-programmes-2023 - Agència per a la Qualitat del Sistema Universitari de Catalunya (AQU Catalunya) (2024).
Guide to the design, validation and modification of recognised PhD programmes. Barcelona: AQU Catalunya. Available at: https://www.aqu.cat/en/doc/Universitats/Metodologia/Guide-to-the-design-validation-and-modification-of-recognised-PhD-programmes-2024 - Agència per a la Qualitat del Sistema Universitari de Catalunya (AQU Catalunya) (2023).
Guia de verificació de graus i màsters (aplicada al procés EAS). Barcelona: AQU Catalunya. Available at: https://www.aqu.cat/ca/doc/Universitats/Metodologia/Guia-verificacio-graus-i-masters-aplica-a-EAS - European Association for Quality Assurance in Higher Education (ENQA) (2023).
Academic integrity: Outcomes of the ENQA Working Group. Brussels: ENQA. Available at: https://www.enqa.eu/wp-content/uploads/Academic-Integrity_Sue-Hackett-and-Yvonne-Overdevest.pdf - European Commission (2024).
Blueprint for a European degree. Brussels: European Commission. Available at: https://op.europa.eu/en/publication-detail/-/publication/4559af49-43e2-11ef-865a-01aa75ed71a1
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